Rate and write a Review for Land Rover Larchmont
Reviews to Land Rover Larchmont
I cant begin to say how much I love this dealership especially Steven Goldsmith my Sales man I have been buying my Range Rovers through him for years now and just picked up my 2016 truck last week from him and I come all the way from Long Island and that must be a great reason why I still go to him he very thorough, professional and very courteous and amazing with his follow up every step of the way. I highly recommend him and the dealership. Great Job and wishing everyone there a Happy, Healthy and Prosperous New Year.
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It was the easiest dealership experience I've ever had...with the best outcome imaginable. Deron is a wonderful salesman, never at any point did we feel any pressure to buy. When we initially told him we'd be looking in about a month's time to do the transaction, he was fine with it. About three weeks later he contacted us and we were driving our new RR a few days later. We will be back.
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This is the first review I have ever posted online. This dealership exemplifies the worst behavior in car salesmen, with a sales manager who does not understand or frankly care about the concept of dealing with customers in good faith. We originally went to the dealership to look at ordering a new LR4, and while looking at various color options on cars in their inventory, I noticed a used 2014 Range Rover Sport tucked way in the back behind some other vehicles. It fit our criteria, so I asked our sales associate, Deron (a good and very helpful guy), to move all the cars in front of it so that we could access it for a test drive. After my wife and I both separately drove it, we went to Deron's desk to make a deal. While we were discussing the car and reviewing the CarFax, the sales person next to him, while knowing that we were about to purchase the vehicle, quietly disclosed that to his customer (who test drove it after us) and allowed him to place a $500 deposit on the $63,995 vehicle to hold it while he thought about it. And the sales manager, Randy DeMaio -- the guy who should be the good faith arbiter in these situations and who should have given us a right of first refusal -- allowed him to do it. And this dealership has fixed pricing on their used inventory, so it wasn't a situation where he was selling to the highest bidder in a transparent process. When I raised this with Randy, he was rude and dismissive, stating that he sells cars and that I am welcome to put a backup deposit on the car. Wow. I strongly recommend going elsewhere if you are purchasing a new or used vehicle.
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Definitely best Land Rover Dealership in Tri-state area. I have been to almost all the dealership in Long Island and NYC. Very good service. Deron Thompson who helped me was very prompt and service oriented. It was very quick and all the paperwork completed well before I arrived for the pick up! Highly recommend
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Excellent service. It's a busy place, but is clean, comfortable and runs smoothly. Took my LR2 in and was seen quickly, offered coffee, water, etc. Gave me a beautiful new loaner (higher model even - 2015 Evoque) and were very accommodating with the return time the following day. Car taken care of exactly as promised. Another very hospitable greeting at the time of pickup, which was also a seamless experience. Car washed, clean, fixed and running as well as ever. The place has been consistently good, friendly, helpful. and I simply love the 2014 LR2 ... it's the best.
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