Verizon Fios Store - Woodbridge

Great service.

Worst customer service ever starting with the manager that was on duty December 31st 2015 working the morning shift including
Two other employees. How could verizon have people like this representing there company . after this experience I want nothing to do with verizon. .....
Avoid visiting the verizon store inside Woodbridge mall in new Jersey

I've upgraded my service twice because of slow speeds, so I now pay $60 a month for DSL (no FIOS in my area). My speeds are supposed to be 3.1 to 7 Mbps for downloads (even though they advertise FIOS 50Mbps for $45/month). My actual measured speed averages between 0.14 and 0.23 Mbps! My internet also cuts out at least 5-10 times a day. I work from home 2-3 days/week, so this is completely unacceptable. When I call to complain they're very rude, and give me some canned speech about using multiple devices, etc. and tell me to upgrade again. I don't run multiple devices. I'm 1 person using 1 device at a time. My complaint is that it can sometimes take up to 2 minutes for an email to open. A 30 second Youtube clip at 144p (!) can take 2-3 minutes to load. Forget about uploading an Excel file or Word document. I might as well go run a 5k and come back while I wait. It's so bad that AOL 2.0 on a dial up modem would be an upgrade...