US Post Office

Good and fast customer service.

I must admit, my relationship with this post office started off sour. I went to rent a PO Box and the lady was totally rude and wanted my arm and leg in order to rent a business PO Box, even though I had already checked what documentation I needed before I showed up. Luckily,a man came to the rescue and told her what I had was sufficient. Next, I didn't get my mail for weeks late, including a check I was waiting on... apparently they were confused by the business name and my personal name...same po box address... duh! Is it really that hard?. BUT, fast forward to 2015 and I love these guys! I send the majority of my online shopping orders to my po box and by signing up for the "residential address" (not sure if that is the technical term) UPS, Fed Ex, and any other carrier will deliver! I've had everything from guitars, to shoes, to cosmetics shipped there. Size is no issue, but they do have a weight limit... I always try to have my tracking numbers ready and knowledge of what has been delivered, though, because sometimes they haven't "checked in" an item that is actually already there. If you tell them (sometimes quite adamantly) how many packaged should be there, they will find them. At this point, I've built a rapport with the workers, so I would say the relationship is on the up and up.

I know people aren't supposed to like the post office, but this is my least favorite branch in New York. Every time I go here, it's a long wait, followed by a bracing interaction with unhelpful staff. Often you get to the window only to be sent to another line somewhere else. I'm not sure there's a better option nearby, but if you can think of a way to avoid this place, you should.

Long lines and semi-helpful staff. They have 3 self-serve machines located at the front of the store which is convenient.

This office is usually staffed well, which makes the lines go faster and I appreciate that in any post office, as most are usually understaffed. I fund that if I go early in the morning, I can find the Flat Rate supplies I need but otherwise, they're usually ran out of those. Extremely poor selection of other shipping, packing, mailing or decrative supplies but oh well. Staff is as friendly as Postal Service staff get, but not unfriendly so that's good. Overall it's a fine place if you don't expect too much.