UPS Customer Center

Overall Rating 1.6

Total votes: 41

Mark as been there

Closed now

UPS Customer Center will be open in 2 days 11 hours 51 minutes

Opening hours

Monday: 0:00 pm - 9:30 pm; Tuesday: 0:00 pm - 9:30 pm; Wednesday: 0:00 pm - 9:30 pm; Thursday: 0:00 pm - 9:30 pm; Friday: 0:00 pm - 9:30 pm; Saturday: Closed; Sunday: Closed;

Time zone: Coordinated Universal Time (UTC) for UPS Customer Center in New York is -5 hours

Place categories and types

UPS Customer Center Photos

UPS Customer Center in New York City, New York, United States - #1 Photo of Point of interest, Establishment, Finance, Store

UPS Customer Center in New York City, New York, United States - #2 Photo of Point of interest, Establishment, Finance, Store

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Location

Address

315 W Houston St, New York, NY 10014, USA

GPS coordinates

Latitude: 40.7287213°
Longitude: -74.0090319°

Contact Information

Phone number

+1 800-742-5877

Official website

http://www.ups.com/dropoff?loc=en_US&WT.svl=PriNav

Map of the UPS Customer Center in New York City

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Reviews to UPS Customer Center

Michael Wells

Reviewed August 20, 2016 03:23

Review rating 1

- Terrible #113640

Continued to state they would call me back in one hour with an answer on why my package was not being delivered. Took 5 calls and 4 more "hour call back" excuses to stall me long enough for their offices to close for the weekend. It is just so interesting what a "promise" for resolution means to this company's customer service team. Now they are claiming to call me on Monday to try to coordinate a time for me to pick up my package! Absolutely horrible!

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Aaron Shu

Reviewed August 12, 2016 23:06

Review rating 1

- Terrible #113643

Maan the guy there is SHADY. Always Asking what's inside which is fine. BUT not giving you the RECEIPT means they can cause you all sorts of headaches.

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UnspokenSoles

Reviewed July 14, 2016 03:19

Review rating 1

- Terrible #113641

This was on my tracking info: "The original UPS Access Point™ is not available for delivery. We'll contact receiver for an alternate delivery location.” ... NO ONE FROM UPS contacted the receiver...ME!! For whatever reason they couldn't send my box of kicks to the 14th St UPS Center and sent it to the one on Houston St. ... I'm lucky I contacted UPS's Online Chat, who was able to provide me with this information. Get a clue UPS!!

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Agustina Gutierrez

Reviewed June 18, 2016 03:06

Review rating 1

- Terrible #113642

THE WORST SERVICE EVER!!! THEY GOT TO MY HOTEL AND NEVER ASKED FOR ME SO THE HOTEL DIDN´T RECEIVED THE PACKAGE. THEY DIDN´T GAVE ME ANY SOLUTIONS EVEN THOUGH I ASKED THEM TO RE SEND IT NEXT MONTH. I LOST EVERYTHING

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Steven Hershberger

Reviewed June 17, 2016 16:58

Review rating 2

- Poor #113644

there computer system of handling customer is bad. take 5 min just to get to talk to someone fedex is 4 times better you think after reading all the reviews they would stop this black eye from ruining a normally great service

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