Serafina Fabulous Pizza

Neighborhood place near to the museums on 5th Ave. Delicious individual pizza & a glass of red wine hit the spot.

I'm tempted to give Serafina three stars due to the uneven service we received today, but ultimately the things that they did get right, and the food, both deserve four stars.

Upon entering we were immediately seated upstairs. 30-45 minutes later and be place was at full lunch time capacity. Arrive early.

Throughout the course of our meal, additional people in my party arrived and our waiter, Vicente (sp), kindly and discreetly allowed my party to move to a larger table to accommodate everyone.

My peeps and I went strictly for the pizza but after seeing the pasta dishes being served to diners at surrounding tables, we went with pizza and pasta. The pizza is quite thin, so if you're splitting a pizza with one or two other people, you'll need something else to fully satisfy your hunger.

The cream sauce that they use is delicious, and I'm not even a fan of creamy foods. All of the ingredients tasted fresh and the wait time for our entrees was reasonable.

The chocolate cake was ok. I would've preferred that they serve it warmer but it served its purpose.

Negatives: Our waiter was kind and attentive, but forgot one of our drinks. Also, when they brought a second basket of bread to the table, the employee dumped the old half-eaten bread on top of the fresh bread. That threw everyone for a loop. Finally, it's a little frustrating when your waiter brings the check then disappears. Our transaction is 95% complete. I don't want to wait ten minutes for the final five percent.

I would return if I'm ever in the area again.

The crowd can get a little rambunctious (lots of kids sometimes) but they serve some of the best Italian in the neighborhood. I like the penne arrabiata. And I never fail to get their delicious burrata with cherry tomatoes.

Very good Pizza and good pasta. I am trying to go early in the day since it can get very loud and teenagers screaming inside. But judging by the food itself, they definitely deserve their reputation as one of the best Pizza places in the UE.

Terrible experience from the time we walked through the doors. A man who came behind us was seated and served first before we were ever asked for our drink order. Next when we attempted to order a pizza the waiter insisted that we could not omit blue cheese or have it only on half the pizza, therefore I said I would choose the "make my own" and he told me what he would make for me, and refused to listen to what I preferred to have on my pizza. I gave up the battle and just said fine since I knew my husband wanted to eat here. Then to top things off they completely "forgot " to make my husbands meal and at this point I am done, had enough and could not stand to be in this establishment another minute. Very disrespectful and unprofessional especially when they were not busy. I do not recommend this establishment and will not be back.