This company deserves zero stars. I authorized the them to take automated monthly payments from my account. However a year later when I had a death in the family, lost my job and needed to move I informed them of my circumstance. They said I needed to come in person to the office to speak with the manager. I made an appointment and came in. I was told they would adjust my payment briefly and then gave me the run around about sending in a certified letter to them so they could review it and decide whether or not I could cancel my membership. When I called headquarters they said they could not cancel over the phone that I had to contact the gym. They eventually sold my case to a bill collector and reported my my bill to the credit Bureau. Please stay far away from this business, it is shady and not worth it. I have warned everyone that I could about them. They have lost a customer for life and have horrible customer service. I have contacted the BBB to hopefully bring to light their fraudulent, and unethical practices.
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