Pit Stop Express Lube Inc

Rude - their mechanic shut the door in my face because I didn't tell them I wanted an oil change. I got there at 445pm, they close at 5 and didn't want to take me because I was on my phone. In my opinion, they were very unappreciative of my customer loyalty, I've been going there for 3 years.

Very courteous and friendly. They filled my car with wiper fluid, gave me a free car wash, and I was out in ten minutes! Hopefully I won't experience any problems.

Awful! Older gentleman behind the counter was rude and acted like I was doing him a favor by attempting to give him my business. Nothing but attitude so I went elsewhere. Oh well

Such a shame.....We normally go here for oil changes (its nice because you get a free car wash) and I had a battery issue once and the guys were really great about fixing it up and didnt try to rip me off (i'm a girl and its terribly obvious I dont know much about cars)....however, upon calling to request a quote for break work, I was hung up on. I didnt expect that at all and you guys just lost a few customers. I dont expect you to bend over backwards, but being courteous on the phone is too simple and if you cant handle that, I'd rather you not touch my car again.

I was due for an oil change and saw these guys were close to where I wanted to eat lunch and figured I'd kill two birds with one stone. First off, they are Expensive! My car is less than a year old so I wasn't worries about them trying to sell me anything. A few minutes into lunch, they called me and said I needed synthetic oil. (4cyl GM). "No thanks, conventional oil is fine". They pressed me that it is recommended and that I'd have to sign something stating that I refused. I told them that I'd just pick up the car after lunch, and they quickly said that they can do the work without a signature. When the car was ready, they told me that I needed a "special oil filter" I guess an American made 4cyl is not a stock item that they carry! So out the door an oil change cost $50, more than the dealer!