Pep Boys Auto Parts & Service

Very unreasonable. Once you finish make your purchase, you must leave the parking lot. DON'T try going to the poultry farm next door. You will be towed.

Crooks!!! Don't get scammed! They'll rip you off.. Told me I passed my emissions and not safety and tried to sell me 6 unneeded service and parts to make extra money... And they charged me for the inspection!!

I refused to get scammed!!

I have been going to this pepboys for a few years now. Usually I am there to buy an air filter or get my yearly inspection done. For major repairs, I go to a different mechanic. They have always charged me fairly. During my recent inspection, they passed the inspection and didn't making any long recommendation list like most shops do. They just gave a receipt for the work and that's it.

Waiting time can be long depending on when you visit them but that's probably something they can't control too much.

I would say most people have positive experience at this place. There are only a handful of customers with negative experience but they tend to be the ones posting reviews.

Terrible shop. Horrible service.

So, I went to this PepBoys store in Jamaica Avenue and at first i was very impressed, everybody was very professional and everything was very clean so I thought I was in the right place, my car had the check engine light on and i needed to fix it but I was not sure what the problem was.
Well yes they check the car and they tried to make me pay $1,100.00 dollars because they said they needed to replaced 3 different parts on the car to turn off the light, i asked them to please show me the 3 parts that needed to be replaced but they only show me 1 so at that point i decided to go and try in a different place and guess what, i found a place and they fixed my car, the problem was a rubber hose disconnected. I end up fixing the car with only $80.00 dollars..
Customers beware!!