The office opens at 9 am. I called at 905am. the phone must have rang for a minute before anyone answered with a "please hold" Not kidding I was holding till 922am when i finally hung up.
This was my first time calling, and last!!!
I can not be holding for over 15 minutes.
My credit card companies doesn't even keep me that long on hold!!
So I did not make an appointment and I will not be visiting their office but if this is how they take appointments I can't imagine how they run their office.