Otaiko Hibachi & Sushi Lounge

Went there for a special occasion and was seated, it was a slow night due to snowy weather. With that being said, I asked if we could be seated alone (table of 2) and at that point the host had said it was not a problem but if for some reason it got busy they might have to sit another party at our table which I said was fine and understandable. The first table we sat at already had a party of 3 sitting there. They moved us to our own table. We ordered our drinks and then the next person that walked in had been seated at our table when it was clearly a very slow night for business. That person could easily have been seated where we were originally at the table with the party of 3. The host was very rude, spiteful, and unaccomadating. We didn't even get a chance to try the food which was a shame because we were excited to eat there. I will NEVER reccommend this place to anyone solely because of the poor service and poor attitudes.

Great service, ask for Ben he will give you good Saki

I have been going to Otiako Bayonne, New Jersey for about 6 years now and I love it! The cuisine is delicious, the ambiance is amazing and the customer service is always 100%. I love the layout and the scenery. I have been to other sushi restaurants in Staten Island as well as Jersey City and this is really top of the line. This is coming from a person with a events background from Old world New York and Los Angeles who knows cuisine very well. I keep coming back.

The ambiance, 5/5. The food, 5/5. The service was okay up until the end. We were a party of four and split our bill between two checks. While we were in process of filling out our receipts, the wait staff were quick to grab the check from us...red flag #1.

One of the two checks had the entire tip which my wife paid. As I was getting ready to leave, our waiter stopped me and kept asking me why there was only a tip on one of the receipts but not the other. I informed him we tipped and both receipts were signed...what is the problem!?! He then proceed to run through the restaurant and outside to stop my wife & companions to question the receipt. My wife informed him we put it all on one of the two receipts. He then had the nerve to question why we did not leave 18%. My wife (who has experience in the hospitality industry) informed our rude waiter that the tip is a privilege and at the customer's discretion. Tips were added for six or more guests and we were only four in party. Nevertheless he continued to press the issue to my wife who got furious and ran inside to speak with the manager. The manager instructed the waiter to go away, offered us nothing in consolation except to fire the waiter since "this wasn't the first time" and told us to give them a second chance.

In all my years of dining out, my wife and I have never been so appalled by such a low-brow tactic by the waitstaff. I would have been happy to recommend them, but with this event occurring who would want to go out to eat, and have your meal & day ruined at the end?!?! I have received more courtesy and praise for my business at a McDonald's than here and that is truly a shame.

Be warned before you step foot inside. We will never eat here again!

OMG BEST PLACE. IF YOU GO THEIR ASK FOR "TIM" THE CHEIF. HE IS SO KIND AND HE PLAYES WITH THE KIDS