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Reviews to Merchant Industry LLC
Having businesses can come with a lot of costs and fees especially when you go the route of taking credit cards and having to choose a merchant services provider. I was very happy to find Merchant Industry as their customer service is absolutely professional and they know how to take care of the customer.
On top of the excellent customer service the rates that they advertised were as low as they proposed. Because of them I am now saving thousands of dollars a month on my merchant services fees.
Thank you guys for delivering a great service and boosting my bottom line.
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When you are a new business owner, there is nothing more important than maximizing your profits. A task I have found to be quite difficult is finding a company to process my credit card purchases. When I found Merchant Industry I was delighted to find out how easy the process really was. They gave me the top choices in credit card processing companies. From there I simply did research on them and chose the one that was right for me. Without Merchant Industry I think I may still be looking for an adequate suggestion.
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A Google User
Reviewed March 28, 2013 03:49
- Excellent #44843
I have truly enjoyed working with Merchant Industry. It was hard for me to find a good merchant service provider with good rates and good service. Merchant Industry in New York works with me until the job is done. The staff goes out of their way to make sure my business transactions are taken care of. I feel safe and calm knowing they are there for me.
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I searched the web for merchant services and called many companies. Every company had their own interest in mind, and not how they could help me and my new small business. However, when I talked to Merchant Industry customer service rep it was refreshing and real! He really cared to help and was very informative. Now, you couldn’t take me away from this company and their services! With their credit card machine these guys have truly made my life easier.
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They promised me rates that would not increase, and promised me that they would credit me the charge for cancelling my current processor. 6 months later I have complained to BBB becuase they started overcharging the 2nd month after we signed up, never credited back the $ they promised to, and refuse to call me back or do anything other than tell me they will have my acct rep call. He told the BBB that the reason they didnt credit the $ was that we were trying to scam them out of a higher amount. Not true, this is the WORST company I have ever dealt with. Beware.
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