Macy's

Great selection and well organized. You can find everything you need here. Clean, organized and helpful staff. They have great sales throughout the year.

I like the store it self sometimes I find what I'm looking for but not all the times. The MAC and CHANNEL counter have a horrible customer service only you find girls with an attitude and with no intention to help you. Everything is kind of messy not in its place. They really need to work on hiring employees with a good attitude and good manners I hate to say it but I would never return to a MAC store again or to MAC or channel inside macys their service suck.

Once you enter the store they ask if you want a sample of the latest colognes..etc...I always have a major headache when I leave. I don't shop there any long either because of the rudeness of their sales associates. They tend to hire the "pretty" ones thinking they will bring in the shoppers ...not knowing these "vanity girls" have no customer service skills at all..I prefer to shop JC Penny..their sales associates for the most part are of an older generation but are actually very helpful. I always leave with more than I had anticipated to purchase!!

I have not shopped at Macys for years due to their lack of customer service. I went yesterday to purchase some summer clothes for my husband. I must say, Yolanda from the mens department did an exceptional job. She was extremely helpful and nice. She really showed sincere interest in making sure the customer left happy. I will definitely be going to her from now on.

JCP is soooo much better. They actually encourage customer service. I used to shop Macy's all the time. Yesterday was my last time. Twice I asked a salesgirl where the curtains are. Twice I was told to ask someone else because they were on break. Seriously?? You can't answer a simple question from another human being? If you are on break, take your badge off, rather than be rude to a customer. Finally found a manager who told me that they don't sell curtains. Two weeks prior, I stupidly stood on line for about 1/2 an hour. How does a cashier allow this without at least trying to get help? I cancelled my credit card and never go there again. The whole family will not go. Disgusting. If anyone gets help there, then that is the exception and not the rule there.