I curse the day I walked into this horrid place. I had been switched to a new Optical plan from work that made me look for a new eye place and this place is one of their premier locations. Not only was the staff rude, condescending and awful but they were racist towards minorities. The staff must have believed I had half a brain and kept trying to scam more money out of me by saying i need to pay for this and that when my benefits clearly covered the cost. It was only when I threatened to report them and showed them printed proof that they backed off. This was by far the worst eye place or service provider I have ever dealt with. I will be reporting them to the BBB and report them to my insurance company for scamming and fraud. I sincerely hope they go out of business or get audited for trying to scam honest hard working people out of there money. I would give negative stars if possible, one star is way too kind.
Update: Seems I tried using their prescription to order contacts from online for way cheaper price and was denied. The reason from Eyeshapes to the online retailer was that the prescription was for a special type of contacts that only their stores carry! How unbelievable is that?!? On top of this, these special brand of contacts that are only available with Eyeshapes gave me an eye infection! I have since reported them several times to my insurance provider and BBB.
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