John's Automotive Inc

My experience at John's Auto Inc was fantastic. It is the most friendly and transparent auto shop that I have encountered. First a little bit of the problem of my car. My car is 07 Toyota Sienna. A few days ago I had it oil changed at a different shop nearby and was alerted that the rack/pinion was leaking. It will cost $900+ to fix it. It was too much for me to have it fixed right away. I went back and googled it and found John's Auto Inc. The reviews were excellent. The shop is over 20 miles away from my home but I decided to give it a try. I went there this morning. They checked it and explained to me that the problem was common for Toyota Sienna and the leak was minor currently. It does not require a fix now. I just need to check the level of steering fluid once a few weeks and replenish the fluid when it is below the min level. I should consider having the rack/pinion replaced when the leak becomes severe. They would be happy to give me an estimate when the time comes. The total cost for today: $0. What a honest shop! The mechanic that checks my car is Luis I think. He and the girl that does the customer service both were very professional and friendly throughout the process. Two thumbs up for them!

This is the best place for auto repair. I have an audi a6 happening with burning smell. I sent it to Hamilton VW once, and they gave me a quote of $8000.... including a lot of insane replacement such as replacing 4 arm bushings for $1800 and brake/rotors for $580...

I thought that was extremely unreasonable, so I declined the service and went online to search for a good technician. Eventually, I found John's Automotive and I'm so glad that I did! It's a little far from me, considering that I live in East Windsor...but the nearest Audi dealer is located in Edison. So I guess it didn't make much difference since it's far anyway. Their location is very easy to find, right in Montclair downtown.

I sent my car in today and John's guys helped a lot. The technician inspected my car and coordinated with John to discuss with me as well. Then I went out for lunch and wandered a bit at the center shopping mall. When I came back, they've already changed my axles and arm bushings. They showed me my old ones and man they look very very bad...I guess the previous owner never changed them. Then I waited there for them to finish the job.

They've also changed coolant flush and a lot of other small things. The technician confirmed a lot of repairements listed by Hamilton VW were ridiculous. I don't know what the dealer was thinking, but I believe the technician at John's knows what he is doing very well. Everyone is very nice and friendly. They had to order a lot of parts for my car and to my surprise, these parts almost came in immediately and we didn't have to wait for days to pick our car. They were able to fix it and it's all good to go in the same day. Big plus!

For me the final cost was around $1000 and I'm so glad that I went in John's for help. They helped me saved a lot money and more importantly, they helped me fix my car. They're very professional and efficient!