This is my first negative review to a store ever, I usually have no problems or minimal problems with my online shopping experience, but this store was just the worst. First time I bought an item, size was way off so I wanted to exchange it, well in order to exchange you must order the new item AGAIN because they wont just ship another one (like all stores do) so u have to go online and print the shipping slip yourself... they will take off $6.50 from the money they put back on your card for shipping cost.
So I decided to do it and order another pair of pants with the next two sizes, talk about way off AGAIN then since I don't want to lose my shipping money again decided to Google their NJ store address ( only one tore in NJ btw ) welp the first one they show is in Secaucus,I go there and turns out its just their office ( no store ) WTF? receptionist sends me to New port mall about 20 mins from that office, once I get there they DO NOT TAKE RETURNS IN STORE... come on now wth! this whole thing was such a waste of time man seriously.
I cannot deal,avoid shopping there online and if you're in the store make sure u try on the item ( if they even have a fitting room, cuz I heard they don't ) Rant over.
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