Jack Daniels Volkswagen Service

Very friendly staff. Short wait time

Great service!

Purchased replacement bulb for my VW at their Parts Department, for some reason the light would not light up. The young man a the Parts Department was very helpful and even took a quick look at my lights for me.

He then suggested that I run over to the Service Department for them to give a quick look, I explained what happened to the Service Manager and quickly discovered that they were not very helpful or accommodating.

Who would have guessed that the Parts Department knew more about service than the Service Department.....Anyway, I would steer clear of this Service Department and be concerned if I purchased a VW from them and needed it serviced.

Diana has been very reliable, professional yet very friendly.
She made efforts to adhere to my schedule and later to find the specific car that I wanted. She is very detailed oriented and overall it was a great experience. I would recommend her to anyone who may consider a VW car.

Always a wonderful trip when I bring my Passat in for service. The newer gentleman, Chris, helped me out this time in. I usually work with Jon but he was handling another customer. Chris was extremely polite and very professional. All of the staff I've worked with so far at Jack Daniels are as a matter of fact. I was in and out with an oil change and Chris had my car washed for me for free since it was pretty dirty. Overall it was a great job on both Jack Daniels and Chris's part