This is one of the worst experiences I've ever had at a bar ...ever. My friend and I get there ..at 8:05pm the other night ..there are a lot of people there at the bar watching baseball etc so I get when we aren't acknowledged in the first 5 mins..okay..10minutes..now it's 15 minutes of standing at the bar we are finally acknowledged and our order taken.
The order was a simple TO GO order--after 50mins she brings out the order in a plate..apparently forgetting it's a to go order. Okay fine, then forgets that we ordered an appetizer...simple order of mozzarella sticks. That is the very FIRST thing we ordered. Then says she didn't charge us for it BUT charged us for the free sides that come with the meal. The catfish meal says it comes with two sides so on our receipt it says our 1st side with no charge then the 2nd side with $4.00 next to it. We didn't notice at first until we didn't get our mozzarella sticks. Her explanation was "oh I'm sorry I didn't know".
We ordered two drinks while we waited and Lashauna (I think that's her name) did not fill the glass up, it was literally half way full. I asked her why my cranberry and vodka is only half way full and she said the cameras watch her pour--so she can't put more cranberry juice in the glass. I get the vodka --I wasn't asking for more but the glass seemed so small to not put more cranberry in. (At least for it to look aesthetically pleasing) The whole experience was very time consuming as well as extremely frustrating. We ended up leaving and getting our money back without bothering with the food because we were so annoyed.
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