Enterprise Rent-A-Car

Courteous, convenient and efficient.

I will Never go there. I requested a car on phone, someone lady got the order, gave me confirmation number and guess what, the day when I was supposed to get it, i called for a ride so I can get to the location,...the worker who works there told me that I cannot get the car and my name is in "waiting list."
Are you kidding me???????
When I asked why they never called to tell me this ahead, she told me "they called and never left voice mail."

On the other hand, Perth Amboy Enterprise staff was great. I got the vehicle I wanted , on time and some extra. ;-)

I recently rented a car from this location and when I returned the car after inspection it was mentioned there is some issue with the car, and a report was filed as "Front Bumper Splash Mis Alligned".
What I could notice was there was supposed to be 4 screws holding bumper splash at it's place and two of the screw was missing and hence the bumper was hanging loose from that hole.
I had not hit any curve or side while riding and also there was no visible mark of any impact or scratch on the plastic.
Also it was noticed that one of the remaining screw was not factory fitted but appeared to be fixed later probably would have had some issue in past.
So because these screws gave up while riding the car 500 dollars have been held by enterprise for more than 2 weeks. And when I tried to call and check when would it be released, after calling three different numbers I finally reached to the damage recovery unit and was told that damage is still being analyzed.
Feels like a zoke and I am shocked to know that enterprise is taking this long to estimate a damage for missing screws that gave up while riding(could have been loose).
I didn't expect this service from enterprise. Wouldn't recommend.

I needed a car quickly and called this location and spoke to Shakira, and she came through for me given me a free upgrade with a smile. A comfortable office environment and courteous staff. Highly recommend this location, and they even dropped me off.

I rented a car there cause my truck broke down. I was out of there in under 15 minutes. The manager Robert was excellent. He was very knowledgeable of his job,helpful and when I had a problem on a deposit issue that my bank made an error on he took the time to help me find answers that my bank should have done. I see why he runs that branch..I am very pleased and would definitely go back there.