Rate and write a Review for Chipotle Mexican Grill
Reviews to Chipotle Mexican Grill
Love chipotle , good food and service.
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Typical chipotle. Mediocre service. The guacamole side is never fully filled which is a pet peeve of mine.
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top performers during peak hour 12-1ish tuesday sep 15. happy, quick servers and food was fresh and tasty.
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Worse service ever ever the guy behind the counter did not know what he was doing a company as big as yours shuld know what they are doing time was 2:45 pm get rid of this guy wow worse never eat here again
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Poor customer service. I will never, ever go back to this location. I has giving the task to order for about 15 people. Doing so online was great. Since, it was a long order I made a special request on all tacos that TOPPINGS be placed on the side. Once, I was done placing my order, online. I called Menlo Chipotle to advise if this could be done and if I was doing to be able to pick up with in an hour. I was very surprised that my order had been submitted and attendant advised that 1 hour pick up was fine. Also,wanted to ensure that the request of the toppings be placed on the side, would be ok? She mentioned that they where not too busy and that request would be just fine. I arrived to pick up my order and wow, it was ready to go. I was provided with big bags to carry all my items. When I get back to the office..I am missing all of the meats that go inside of each taco..a pair of three. I received three small size containers of 1 steak and 2 chicken. Each small container was to fill all three tortillas. I was missing 9 sides of meat....I called Chipotle and I was given to the manager. I mentioned what had occurred and i got nothing, no apology. He provided me w only two options, 1. i was to go back and pick up what was obviously not forgotten to give me...or get credit. I said I have some very hungry people here....I drove back to pick up the balance and again no apology or yeah let me make this better...I got nothing.....POOOOOOOOOR customer service. I excepted more from Chipotle since i spent over $200 bucks on a cold as lunch. Horrible experince
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