Brothers Furniture Warehouse

I bought King size bed and sofa set, they delivered half of the items after 1 week and the bed arrived after 4 weeks of continous follow ups. The mattress they delivered was 8-10 inches smaller then the bed and it took 4 -5 visits and 3 more weeks to get the correct mattress.

Interacted with Sayeed who is the store manager, experience was horrible and very time consuming. No professionalism at all.

I recently ordered a sofa set from them. They gave me a good deal and was able to assist me with financing, despite of my credit. I was even more satisfied when I was able to get my sofas the same day. Who can beat that? I left as a happy customer !

Very bad customer service!!! Not suggested to shop here ... Very unprofessional when answering the phone ..... You've been warned!!

We have been dealing with brothers furniture for a long time all my house has brothers furniture I recommend this store to all my friends. Ask for DANIEL he is a sweetheart, he is very knowledgeable on the furniture business.

This was the worse business I have every been too, first I place my order on a Saturday the guy told me call him on Monday for a delivery date. I waited until Thursday to call, when I called the first time he said he will call me back never did then I called again he said he will call me back never did. I waited again until Monday when I called he said he wanted me two call him back in an hour he is working with a customer. I did not believe him so I drove two the store, when I got there he was not doing anything (I live a minute away). Finally on Thursday he stated he had my furniture and will ship it out that day or tomorrow, they delivered it on that Thursday. I had a balance to pay, when I went to the store on Monday he stated don't worry about the balance you can pay it after they deliver it. He called me right after they deliveried it (at around 8pm) and asked about the balance I said I will come 2 the store and pay it the next day. That morning I get a knock on my door from the delivery people saying they want the balance or they have to take back the furniture, The guy said they would have two take the furniture I talked 2 the sales person and he said because his boss told him he should not have delivered the furniture without payment he could not let the stand stay there without the money. I was at work and my sister was there and I did not have money on my debit card two pay over the phone so I could not go to the store, I said I would pay it wants I get off work (like I told him the day before). I was so mad I just cancelled the order, please don't shop there they are ghetto and have terrible customer service.