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Reviews to American Stone Inc
God awful.
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I'm not sure about the other reviews but my experience was just fine. Had the measurement done and granite installed within a week. The person I dealt with was professional and found an almost exact match to my five year old existing granite. Very satisfied with all phases of the process.
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A Google User
Reviewed November 30, 2010 21:33
- Terrible #25197
100% agree with the other negative reviews and would add that this business should be avoided at all costs for unbelievably unprofessional conduct and straight forward horrendous attitude. I was in the process to hire them and was mislead for week and a half. If you lucky and get hold of owner, you would be promised a lot and get nothing, no return calls, not even a courage and courtesy to let you know that “we are busy and will help you….”. Run, run and run away from this place and never look back. This place should get negative 5 stars……….
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A Google User
Reviewed August 12, 2010 18:17
- Terrible #25198
I asked for an estimate and the person came that day. I thought this is great. Well....my counter was installed late in the day and I paid the person. After they left I noticed that the back part was cut incorrectly. I should have noticed while they were there but didn't. I tried to contact them and got the run around. Finally someone came and tried to fix it. I was not happy and thought I was taken advantage of in the worst way. I tried again to get someone to speak with me and just kept leaving messages. Just a horrible experience. Stay far away.
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A Google User
Reviewed May 20, 2010 12:19
- Terrible #25196
I cannot believe a place like this actually exists...I had my kitchen & bathroom countertop installed by this company. Trying to get a hold of the person who is supposed to help you is like trying to catch a ghost. And when you do talk to him, it's like the worst prank phonecall you ever could get....I have never dealt with a ruder & a less customer-service focused person....( This is definitely an understatement ! ) All I can say is, Please don't use this place, You will rue the day you did !
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