this has to be the worst car wash in the world, they do not dry the car, my car is 2 weeks old. the paint looks as if it is a lease return. my wife went in to get some basic service done, oil change . simple right? WRONG. they did not screw back the oil drain bolt, and sold her a filter for triple the price of the dealership. if I did not have American express I would have been in the police station for this kind of behavior that I had in mind. the place is super unprofessional . the manager is a lowlife who yells at women for his mistakes. the techs that work on cars must have been under the influence of something because it took 3 people to change the oil yet they still did not close the drain plug.
all in all, my car leaked out all the oil on the way home (2015 BMW M5 Competition) leaked all over my driveway, and ended up having a check engine light for overheating. took it to BMW service to get checked out, ended up getting clipped for 1100$ in parts and labor over something so simple. why you ask, why did my wife decide to take it to change the oil.... because she misunderstood what I meant, I meant take it to bmw for free oil change, instead she pulls this so I do blame her partially but the fact remains that they did not complete the job they actually did more damage than good.
thank god for American express. and google for letting me share this eye opening experience.
Did you find this review...?
Helpful 0
Not Helpful 0