AutoZone

Useful staff and tools that you can rent.

My car's engine light was on and i went to this autozone to check it. The sales guy was nice and he helped me to check it. In addition, he was the only one who was willing to help me. The other three guys ignored me.
After the scanning, the result was spark plug issues. The nice sales guy suggested me to order 6 spark plugs at the counter. The line was long, i waited, and i used my cell phone to checked the spark plug model via autozone website. Finally, i found a $2.99 spark plug on the website and showed it to the same sales guy. I said i wanted this model for 6 pieces. He said it was out of order and he attempted to sell a $13.49 spark plug to me. I said it was expensive. I would rather order the $2.99 on line, then came back to pick up. I ordered it via autozone website at 4:28pm and i received an email confirmation by autozone that my order was ready to pick up. It was 8pm at the same day and the store would be opened until 10pm.
Question: If the order could be available after 3.5 hours via online order, did the store already had stock? I hope the sales guy did not lie to me. Otherwise, i would be mad and disappointed!

I used to love AutoZone but this guy Angelo is the most messed up employee ever. I have no idea how this condescending piece of work is even employed in sales. I am done with AutoZone. Advanced Auto is 1000 times better when it comes to service. Thank Angelo AutoZone for pushing customers away.

I am writing this review for this particular branch not for the whole autozone company, Today i went to buy an oil filter, air filter and Mobile oil for my car, i asked one of the guys to get me an oil filter that fits my RAV4 car, he was very nice and helped me specially after i apologized to him as i have no experience at all with these filters, he was also very nice and made a discount for me, after that i went to a shop to change my oil and they told me that this filter dose not work for my car so i simply went back to return the other filter, i went to the cashier again with the filter and the receipt to return it and at this point the nice guy who was helping me before changed his attitude 180 degrees and he insisted that the filter works for the RAV4 and he started telling me any way i gave it to you for free, i showed him the receipt showing the filter charges and then he came up with another story saying that i used their parking space to change the oil and ofcourse this is didnot happen as i showed him the receipt from the other shop indicating the charges for the oil change then he turned his face and he called the following customer and he asked me to step away. first of all iam writing this comment not asking for my money as i dont care about those 12 $ but its a shame on Autozone to hire an unprofessional rude person talking to the custmors like this and making up stories as i have been dealing with autozone for the last 3 years and i have never experience a person like him.
if any body from the management will read this and care about it i still have the receipt and the oil filter if they wanna make sure. also they can check their cameras. thanks

I love this spot, and many times in the past it saved me. But the people there really make you feel like they are not there to help, but just cause they have to. I was looking for a certain car opener, and the first respond i got was "we do not carry those", and when i asked someone else, i was pointed to the right direction and found what i needed.