X-TRA Care Hand Car Wash and Detail Center

We brought our Escalade not to long ago and we paid 190 for nothing. All they did was wipe and not clean anything. Do not bring your car here unless you like wasting money.

Destroyed the finish on my 2 week old car.
Scratches over the entire car. Looks like they dried it with sandpaper.
The dealer said $900.50 to fix.
They're response, "We clean, we do good".
Do not go to this place.
Stay away.

Brought in a red, slightly banged up little Japanese sedan and left feeling like I had a pretty new, fresh ride. Fair price, quick service, and best of all: the owner/operator didn't try to over-sell me a fancier cleaning than the one that was needed. Seemed like a good, honest business.

Don't even want to rate this place as even Poor - Fair! 100% POOR. I don't even know why it's called X-TRA CARE hand car wash. I been bringing my car here the past year. Ever since the new owner bought this place a few months ago the service is bad. I didn't even really want to go back again after the first time I went with the new owner. But, its close to my house. I brought my new car here again last weekend the idiot managed the put to long scratches along the passenger side of my dash board. It looks like he rubbed the vacum on it. I tired everything the get scratches out. They left the interior of the door and rims dirty. Also can't see out the front windshield in the dark because there is smudges all over it. They must use dirty rags. I even paid extra for spray wax and tire shine and I always tip well. I brought my car back and the owner really thought I would come back after I complained to him and offered a free wash. I told him I wanted my money back. He credited my debit card back. I would of been happier paying than having scratches in the inside of my new car.

Brought our 2011 Hondy Odyssey minivan in for a exterior wash and interior cleaning, late in the day. After my wife brought the van home, the wheels were still dirty, I had to spend 20 min cleaning them and I had to remove bird droppings that the car washers didn't notice? In addition the paint and windshield was horrible, film on it, from a dirty towel? The worst car wash I have ever seen. My wife took the van back and made them re-wash it... Even the owner/manager apologized and said the wash was bad. Gee.. why didn't they notice that the first time? He did give us $5 off the next time. We get it home after the 2nd wash... better, but still not great. I'm not sure if the washers don't care, dirty towels, whatever? I again had to fix it myself. In addition the bottom windshield was still dirty inside, I cleaned that myself. I will never bring our van back there again. A bunch of 9 yr olds with towels could do the same or better.