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Reviews to WOB Lingerie
We had no luck buying bras here. They advertise that they have hard to find sizes in stock but really they only had a few. When we asked to try no wire bras the old lady said we would have to stop being so picky. At one point the old lady and the young sales person were giggling at my mother in the fitting room while I watched them. We left extremely frustrated and went to their other location hoping they would be more helpful. No. They don't carry bras over a 48DDD. Why advertise what you clearly cannot deliver?!
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NEGATIVE STARS! I purchased an over priced bra for my wedding dress. I brought the dress with me to make sure that the bra would be compatible because of the stores final sale policy. After trying a few bras I went with a bustier that looked nice under the dress. 2 days later I put it back on when I went for my dress alterations. The bones in the bustier were so week that they began to protrude out! I contacted the store because it is impossible to wear this bra due to the poor quality. They refused to discuss the situation with me and only repeated that it was a final sale. So I now have a $139 piece of garbage. Do not trust the quality of the merchandise while you are in the store as it will most likely hold up for at least 10 minutes and then its true form will make you wish you never even heard of this place! DO NOT GO!!!
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Very knowledgeable staff, friendly enough. No returns, that's not acceptable.
The price you pay for these items should offer you some guarantee. I am in agony wearing my purchase and now I'm stuck with it.
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A Google User
Reviewed April 4, 2012 18:56
- Terrible #59771
I give this store NO Stars. OMG the man who was at the store, I think his name is Mitchell, he was the rudest man I have ever come in contact with. I brought frailly from over seas to shop at the store in Wyckoff and my family spend over $700 in the store. They were all nice when we were shelling out money but when I came the next day to say that the bra really did not feel comfortable and asked for an exchange the person behind the counter threw the bra out the door and told me to get out. I am mortified to be treated in such a manner. He claimed that he had everything on video and that I was being rude but after spending $92 on ONE bra I don't think it is too much to ask that it not itch the heck out of me. I just wanted to exchange the item, I did NOT ask for a refund. See you in court you EVIL person!!!!!
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Feh! I really don't like this store! I recently went for a second time, although I don't know why since my first trip I bought a bad bathing suit. Full disclosure...I am a large person. I have been waiting to have gastric bypass surgery which was postponed for insurance and personal reasons. I have not bought a lot of new clothes over the last year. But I really needed new bras. WOB advertises that they have a huge range of sizes, but they had very few bras in my (outrageous?) size of 46. The salesperson is pushy in a very sneaky way and I found myself buying 2 bras. One is ok. The other snapped the second time I wore it. I know they will not take it back, and I am going to contact Chantelle to inform them how this store cajoled me into buying a product that was not really my size and then has a no exchange policy.
I feel like an idiot, and an ugly and fat one at that. Don't shop there. Their prices are not even competitive.
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