Rate and write a Review for Westbury FIAT
Reviews to Westbury FIAT
The purchase on my Fiat 500X could not have gone smoother thanks to Fiat of Westbury. From the test drive to the trade-in all was handled in a low pressure, no games atmosphere. Debra is very knowlegable of all the things I needed to know to make my decision. Colin was very helpful with the logistics. I will be sure to send family and friends here.
My daughter and I have been shopping for a used car she can drive at college. We visited about 10 different dealers. I was surprised that the "used car" salesman position has now largely been upgraded from yesteryear. Westbury Fiat was our last stop where we bought our car. Collin was our used car salesman and he was extremely helpful throughout the process. I am not a trusting person by nature, nonetheless Collin put me at ease with his honest, forthright efforts at communicating with us about the various cars. We bought a Mazda 3 Hatchback and they had priced it pretty fairly and it was the car my daughter really wanted. They gave us a few bucks off and we completed the purchase. Collin handled most of everything needed splendidly. The only reason I did not give him five stars has nothing to do with him. The dealership has a weird arrangement with their parent company where we had to go back and forth to complete the transaction and this did delay things a bit...but he spent time with me going over some concerns and showed me what I asked him regarding the car. Collin does not wear a seat belt most of the time which I don't think is so smart but he has a good reason not to. Ask him. When you call ask for him by name and he will take care of you. PS take a test drive of the new Alfa Romeo...its gorgeous!
There service department is horrible. I have a 2013 fiat 500, The car has an issue with loss of power when accelerating. The check engine light and low pressure light come on. I have left the car with them twice before. Once for almost a month and then again for two weeks. Both time they said they couldn't find anything wrong and gave me back the car with out fixing anything. I'm going back for my third time.
This is the second car we purchased from Fiat of Westbury and could not be happier with our experience. Of course we said that 2 1/2 years ago with our first purchase, but every time we go there, we feel more and more like family instead of a customer. Mike Mineo and Colin Michie made our trade-in, financing and the delivery of our new vehicle seamless. Next time we are there, and there will be a next time, we are convinced that will be our happiest experience, at least until our next time. Also, Domenick in service is always responsive to your needs, even if it is only questions.
We just had the best car buying experience we have ever had at Westbury FIAT. We just stopped by at the dealership to see one car and rolled out with the car. Matthew and Debra made our car buying experience enjoyable and surprisingly pleasant. They were the most polite, down to earth staff I have ever met. Gave us space, gave us time, patience, no pushing to make the purchase. They were very very helpful. All the way felt like we were human been. Also you can see they like their job, relaxed and detailed.
They should educate all other dealerships how to be professional AND human. Thanks again to all the staff.
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