West Orange Auto Body LLC

This place is questionable. After leaving my car there for a week, I got it back with the driver's door panel hanging loose, drip spots, over-sprayed sections and a rear fender stripped of clear coat (it looks like someone took a heat gun to it). Why would they return the car and say nothing about the stripped clear coat? I was advised that the car would be "cleaned up" if I brought it back. After a month of scheduling and rescheduling, they finally had a day where they could keep it. This time I left the car there three days. Nothing was done. They apologized and said I could bring it in again. Another week went by before they could take it in a third time. At this point, they argued about the stripped clear coat and blamed it on a previous defect. Then the owner looked at it and said the rear fender could be painted at an additional charge. Why would the clear coat be peeling now when it was not visibly noticeable before? If you want to go to a place where there is yelling, obscenities, phone hang-ups, lack of courtesy and communication, this service is recommended.

This place is horrible and slow. And the customor service really sucks. When I questioned why my car still was ready after being garunteed, I was yelled at by an employee. Over the phone. Im currently still waiting and paying for my rental coverage. I read some reviews about this place, but I still tried to be positive about it. BAD DESICION! Stay away people

Total ripoff DO NOT USE THESE GUYS!! Kept my car for weeks, not for lack of parts-then refused to reimburse for rental car after promising they would handle any charges not covered by insurance. Over $500. Then they ducked our phone calls-would not even answer the phone if they saw our caller ID. BAD NEWS!!

Worst shop ever i dropped my car off and when i they called me to pick it up the interior was a mess with dust, scratches over my car, and primer spots from when they painted it.I had to miss work cause of the car being "finished" Shame on this place calling its self an auto shop. On top of that they gave me a hard time