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Reviews to VistaSite Eye Care
We have been buying our son's glasses here for a number of years (super cute Ray bans). We went tonight to get a new pair, and I have to say that the ladies that helped us were really terrific--super patient, pleasant and helpful. We have found the customer service to always be great-they just seem to want to help. Kids' glasses can be tough--and having these nice ladies to deal with makes the experience that much easier.
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I absolutely loved my experience at VistaSite Eye Care. I went in for a contact lens exam and fitting. It was the first time I had ever done this and I was a little nervous; the doctor was patient, kind, professional, and friendly. She also answered all of my questions. The staff was equally lovely, helped me to put my contacts in and out, and made the whole process as quick, painless, and enjoyable as possible. They know their stuff: the admin staff knew exactly how to deal with my insurance, and the doctor knew every answer to my slew of detailed questions. If I ever need eye care again in the city, I'm going straight back.
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Not complaint the doctor but the business. Bought a groupon online for the eye exam and $250 toward a pair of glasses. Went to their Bay Plaza Mall store. Frames are very expensive. Chose a relative cheap one and ask the estimate price, told me I have to take exam before can tell the price. Fine, after exam, I was told the price for the glasses is about $800 and I have to either pay for the glasses or pay regular price for exam I had given. So I chose to pay them additional $25 cash to bail myself out. Their groupon is a joke, kind of cheating. I bought a nice pair of glasses online for only $70.
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Brilliant from the moment I first called. Martyna answered the phone and was great. I was having an eye emergency and she had me come right in. In person she was even better than on the phone. Super personality and super helpful.
I saw Dr. Dvoretsky and he was awesome. He is so knowledgeable and he explained everything that was going on in my eye.
My follow up visits were the same. Each time greeted by the friendly and wonderful Martyna and Dr Dvoretsky took great care of me.
If you need any type of eye care and you are the Heights...do not hesitate!
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I recommend Vista Eye care because they are very professional. Dr. Orloff and his staff are very attentive and caring. My three daughters, wife, parents, and aunt. we all go to Dr. Orloff.
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