Vikos Party Rental

horrible experience, they came a day later than they were supposed to. Half of the party was over and then would not even give a partial refund. Scammers

I will never EVER do business with this place again! I called after our delivery was dropped off and asked that they deliver 20 extra chairs the following morning. I made it very clear to the woman on the phone that I needed them by 1:00 p.m. at the absolute latest. She assured me that they would be delivered between 11:00a.m. and 1:00p.m. I had to call them when they hadnt arrived at 1:15 and was told "15 more minutes". Come 2:00, when I called back I was told 10 more minutes and that they called the driver. By 3:00, after having guests STAND for an HOUR....they came. I was lied to and misled by this company. They also didnt pick the tables and chairs up until TUESDAY so they were sitting on our grass and taking up space. HORRIBLE company, go somewhere else.

We've dealt with Vikos a few times and never had a bad experience. I wanted to write a review because most recently we rented outdoor space heaters and when we had an issue with one not working, Vikos came out to see what the issue was immediately and compensated us for our troubles. This showed excellent customer service and I look forward to using them again! Excellent company that cares about their customer's happiness. They also have everything for party needs and fair pricing.

They were the worst!! I used them to rent tables, chairs, linens, etc for my father's 50th birthday party this past weekend.

Well - they were supposed to drop off tables by 3 PM for a party that started @ 5. After calling them 12 times with no answer we decided to just go there - where we were then assured that they were on there way - gave me some song and dance about having a flood in the store that day (which is neither here nor there). After the tables and chairs finally got there at 430PM - a whole whopping 30 minutes before the party started - we discovered that 13 chairs were missing. They had to come back with 13 more chairs after the party had already STARTED!! And to make matters worse of the 13 chairs that were brought back 4 were broken. It gets better!! The lines that I rented DID NOT MATCH - so basically the colors were off. I tried calling the account after the party so the manager could make it right - 5 TIMES - with no call back!!! Needless to say I will NEVER use them again and be sure to let my family and friends to do the same. I will be contacting the BBB TODAY. They were horrible!! NOT EVEN SURE HOW THEY ARE STILL IN BUSINESS!!!

Hated service. They promise you the world for pennies and leave you stranded the day of your event!!!:(