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Reviews to Verizon
Went in with a bad mood after breaking my new cell. I know getting a new phone is always stressful and reading the terrible reviews didn't help any. Salesman Miguel put up with my attitude and got me a great deal. Never felt pressured into making a decision. I have no idea why they received bad reviews, did not see any rude sales people or unsatisfied customers while in the store.
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Rude and bad customer service. I was sold a faulty device, a store rep finally noticed errors in my bill and it was still not resolved on bill after spending over an hour there. The overall customer service is bad and not worth the time and gross inconvenience.
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12/14/16 walk in 8:58 to pay my bill This Lady clase the door whit very bad attitude !
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Hated hated hated. I spent over 1 hour to wait for help for my phone under warranty and was constantly told to hold on a minute. yeah right. after this terrible experience i just called verizon and all it took was 20 minutes. stay away from here.
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Returning the customer at 6PM ... closing the doors on Sunday. I have 5 mins of work.
Verizon - customer service is great but not these Store guys.
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