Bad customer service here. I called inquiring about my VEC Infinity pedal that cracked in the middle of the plastic body. I called to ask if they could fix it or send me a replacement part for the cracked plastic body and they said no, and that they do not fix the pedals either. The lady on the phone called these pedals consumable goods that just need to be replaced.
Needless to say, I will never buy another product from VEC Electronics again.
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