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Van Varick & Sons Inc

 
Overall Rating 3.5
Total votes: 2
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Location

Address
1067 NJ-23, Wayne, NJ 07470, United States
GPS coordinates
Latitude: 40.9201783°
Longitude: -74.2681153°

Contact Information

Phone number
+1 973-694-2776
 

Map of the Van Varick & Sons Inc in Wayne City

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Reviews to Van Varick & Sons Inc

Reviewed January 20, 2016 00:30
Review rating 5
- Excellent #18355
I had a problem with my boiler last night, called them and within 1 hour the serviceman (Paul) showed up by my door. Serviced my old boiler to working condition without headache. Thank you for saving my freezing house on one of the coldest nights.
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Reviewed August 22, 2013 16:18
Review rating 2
- Poor #18356
After having a new heating system replaced the hot water heater failed within in 18 months, while under warrantee. The owner of the company agreed to credit me for the failed device rather than replacing it. He now refuses to do so.

In the discussions of what had happened, I came to realize that they never explained to me the necessary annual maintenance needs of the heater nor did they advise me of the cost of annual maintenance. I also received no notification that my new heater needed to have its anode inspected and that they provide that service. When discussing the replacement options they indicated that the water should be tested to determine which device would be most suitable. This was never done or discussed during the initial system sales and installation process. I was charged $400 to diagnose the problem and remove the failed unit.

I want to be credited for the failed unit. I would also like to point out the failure of proper determination of an appropriate system, maintenance requirements and annual cost impact during the sales and installation process.

My home has been a customer of theirs for 30 years. Not only did I have an entire heating system replaced, they also removed an in ground oil tank and installed an above ground tank.
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