Just got a call from the most rude/unpleasant person ever regarding payment on an invoice that we never received. She called, did not say what company she was from or even hello, and asked to speak to accounts payable. When I told her that our accounts payable department was not within our school, but was downtown at our government center, she repeatedly asked me for a phone number and was impatient while I spent some time trying to look it up for her. She then again asked if there was no one in accounts payable where I was. I re-iterated that no, it was down at our city government center. When I finally was able to find the correct number, she said "hmmph" and hung up one me without saying a word.
Then, to my dismay, she then called me back again for more information and my E-mail address. This is the first time I had heard from this company re: the outstanding invoice, and she treated me basically like she had been calling for months and I was the problem. If I had received it, it would have been paid. Also, the address of our school on the invoice she e-mailed me was incorrect.
Sorry to say, but our school will most likely not be ordering from this company again.
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