United States Post Office - Soundview Station

I was at home all the day the message I got "your package delivered" I never got my package they lost it USPS. Next day I went this office they told me my package was delivered....I told them I never got it. The clerk told me put a complain. The claim will take 2~3 business days....in less words the package is lost! I don't get it why the service of Unites States mail is a disastrous fail, I been in many countries and this is the worse service ever seen in my life. Their salaries are good, they have Union, they have all benefits packages and still yet their are doing the worse job like they are earning $0.10 cent per hour. This is unacceptable!

Terrible if I could give them 0 stars I would. Worst post office I've ever seen. Took several phone calls to answer. When they finally answered, they didn't even help me find my package. Always late with deliveries. Worst service I have ever received.

This is one of the worst post offices I have ever been to. The staff is extremely rude, and when you want to ask a simple question that will take less than a minute to answer they just send you to the back of the line to wait god knows how long to have that one question answered. When ever I have a package coming and I see its coming through usps I know that I won't get my package for at least 3 or 4 days after the day it was supposed to be delivered because what they love to say is they left a notice on the door and took it back will re deliver, meanwhile I was home all morning and there was no notice in site. Then you call them to find out whats going on and they are extremely nasty. I had to put one of those ladies in there place once, but it just goes on deaf ears and makes them even more bitter. Then they have you running back and forth to get attitude just to get your own package that you paid for. My thing is if you hate your job so much and it is obvious to everyone around why not just quite. This is a horrible establishment if I was anyone else try and get your packages through fedex, or even ups at least they are reliable and BEWARE OF THIS PLACE.

I love the fact that my post office is so close to my apartment. But it ends there. The Clerks & The Mail Carriers are rude, mean and unbelievably incompetent. I've been in post offices in Connecticut, Pennsylvania, Manhattan, Chicago, Arizona just to name a few. And this post office takes the Cake.

This is a horrible post office. Staff is incompetent, rude, lazy and extremely unprofessional. They never deliver packages, when you go to pick your package up it takes 2 hours because the "employees" have one window open with 7-8 people in the back joking around and wasting time. I was told my package that was 2 weeks overdue was sitting on the Amazon shelf. This place needs to be closed or revamped with people that have a work ethic and integrity. HORRIBLE... HORRIBLE... HORRIBLE!!! I have packages mailed to my job so I won't have to deal with the ignorant people that are there to get a check, not do their jobs.