Troy's Trims and Treats

I having been taking my miniature poodle, Zac, to Troy's for about a year and a half. He is 16 years old and always is scissored beautifully, smells great and is very happy to have been there. The shop is immaculate and I feel very confident when I leave "my boy" there to be groomed. I am very happy that I was recommended to such a professional shop.

One of the worst experiences in my life & ever SO HURTFUL ...................

After going to these people for over 9 years for grooming for my Teacup Yorkie every week, "BRUTUS" who passed April 11 th this year------------------ I turned to the owner & one of her groomers who were my friends & who had groomed Brutus his whole life to help me seek out a new teacup. Troys in Englewood has never sold dogs before but suddenly popped up with puppy s to sell. Well it so happened they had some teacup yorkie s an told me to come in an look, which I did. Well it ended up I bought one of the so called teacups an he has turned out not be that at all. He s 7 months old now an 10 lbs an still growing. When I told the owner of Troys what was going on her reply to me was---------Carson your never going to like him, you may love him but not like him...........find him another home an move on. Are these the kind of animal lovers & caliber of people you want to give business too ?

I have taken my maltepom to several groomers in the area before, and I was never satisfied with the haircut or the treatment. When I walked into Troy's for the first time, I was impressed how clean everything looked and how friendly the lady at the front was on the phone and in person. It made me feel confortable leaving my dog there for the first time. He looked amazing and very happy overall.
The minor detail to watch out for is the 3% extra they charge if you use a credit card instead of cash.
It might be a little pricier than other groomers around, but it is worth it when they are in a clean environment and look great at the end.
I made my next appointment at the spot. It seems like we'll be regulars there!

We love Troy's!!! I have been bringing my dog here for 3 years now and have never had a problem. The shop is immaculate. Elli and her staff are friendly, caring, knowledgeable and professional. Each and every time I pick up my dog her tail is wagging and she looks and smells fabulous.
I have in the past and will continue to recommend Troy's.