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Reviews to Trophy Depot
horrible customer service. received plaques on wrong trophies and two broken ones. when I called three weeks ago to get them replaced, the initial person I spoke with was very helpful but when I called today to find out where my order was, I was told to do my own investigation and that there was no way they broke the trophies. I asked to speak to a manager or supervisor, they refused to transfer me. still have not received my replacement order and I will NEVER use their company again.
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good prices but They stopped allowing you to pick up your orders
all orders must ship which adds cost to my orders
I will have to find some place that I can pick up from to save cost
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TrophyDepot supplies our soccer banquet's awards ceremony every year. Prices are always the lowest around and never had one problem with them. Super value and good cust service.
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