Tri State Auto Repair

We have been going here for about 2 years now and really appreciate the hard work and honesty from the mechanics. The first time we went to the shop it was after we had taken our car to another Franchise type place. We had gone there for some brake pads and ofcourse while we were they they tried to convince us we needed other things, including a new battery. We declined. Anyway, when we went to Tri State Auto we asked the owner about the battery and what they said. he could have just agreed with thier diagnosis and then taken our money for a new battery, but instead he tested the battery, showed us that it was fine and told us we had a few good years left with it. He didn't have to do that. He could have made some easy money.

Another visit for a random thing, they saw that those brake pads I mentioned above had not been put on properly. He could tell that they were new but that whoever had put them on had done so in a way that they would need to be replaced faster. He suggested that if they were still under warranty that I go back to that place and request that they be put on the correct way. We took his advice and did so.

Any time a repair might be really expensive he would always give us a call and make sure that we were ok with this. They are very respectful, honest, hard working and good businessmen.

My only complaint is that if you don't speak Spanish it can be difficult to consult with them. Luckily we have a Spanish speaker in our family who can work out details with them. Most of the staff speak predominantly Spanish.

I highly recommend this place.

Gente muy amable y responsable. Vine desde Miami con un problema en la caja de cambio de mi Beetle 2001. Tengo dos dias probando el carro y todo perfecto. Muy buena atencion del Sr Humberto, el Sr Javier y las demas personas que trabajan alli. Cuando llegue a Florida de regreso termino mis comentarios.
Hola, pues llegue a Florida y el carrito perfecto. Muchas gracias.

Care, this place will ba to wring and take away what little you have.
I take my car for a code not allowed to pass inspection but does not affect the functionality of the car and left the workshop giving problems. I paid $1119 for this work and what I got were problems. A car that worked, now is not and my money is lost.
I saddest thing is that nobody. punishes them for fraud.

Este lugar esprimira tu bolsillo y solo te dara problemas. Tengan cuidado.

Beware of this place. Bait and switch move. We were offered to do an alignment for $75. He calls us later in the day to pick up the van and said the car had bad ball joint issues and couldn't do the alignment but still had to charge us $50 diagnostic fee. He never warned us prior of any diagnostic fee. I argued the fee but the owner held the van hostage unless I paid it. Bad bad business ethic from this place. I wouldn't fix my ball joints with him even if he was cheaper.