The UPS Store

Customer service is phenomenal! If only all business owners were as friendly, polite & curtious as this store. A pleasure to walk in there & be greeted with a smile!

I see a pretty bad review from 3 years ago, maybe the employees have changed since then.

I love this store. The two or three guys that keep the place running are out of this world in terms of personality and capability. I decided to get a mailbox here instead of a PO Box at the post office, and even though it was a little more expensive, I don't regret it at all. The guys run a smooth operation, they are always friendly, and I've never had any problems.

Keep up the great work.

Hey! There opened on Sunday's! That really helped my dire situation for making payroll deadline. TWO THUMBS UP!!! THANX!!!!

Bad service,attitude. I went over to the store to send out a box with one small stuffed tow and couple of dora backpacks and a few crayons and coloring books which my twin nieces had left over when they visited me. The guy behind the counter Mark, was extremely unfriendly. I wanted to walk out of there but decided to go ahead and ask him about the package. He said it would take 4 days to chicago and decided to proceed. He weighed the box at 14 pounds and he said it would cost $33 and change. I asked him if it was the cheapest and being in a hurry asked him to ship it. I come back to my desk and look online for a similar sized box and weight and the cost online was $13.80. Even if it was a little more at the store it should not be 3 times the cost. I called the guy and told him I wanted to cancel and he said he could not as he had already processed it but I was welcome to take back the box. I asked him why it was so expensive and he said he put it in as a 33pound box and that is standard way of shipping. I called UPS and they told me it was a franchisee and all i could do was lodge a complain. I am disappointed and I am never going to go back to this store or any upsstore for 2 reasons. One their prices are riddiculous and two ups has no authority over them Very disappointed.. Bad service bad attitude ..