The Home Depot

Not a bad HD. Found what I needed quickly.

Usual Home Depot. Check the hours because they often are not open as many hours as other HD locations.

Dear Home Depot,

I'm really disappointed in you. I usually always shop with you and I'm taking my business to Lowe's. First of all I was shopping with an infant - yes that was my mistake - but nonetheless no one would help me . I asked for someone to make a key for me so they paged someone. After waiting 15 minutes and two pages... still no one came so I decided that I need to go buy the other things that I needed. After walking up and down the isles trying to navigate around the store and still not finding the product that I needed, there was no one around to help. I left frustrated because I still don't have a key to be made and I had to find the products on my own. I decided to call and make a formal complaint because I was so frustrated. But as luck would have it of course and manager was not available and I got hung up on during the process. I promise that I will never be shopping at Home Depot from this point going forward even if it's out of the way to go to Lowe's.

Sincerely,
Katie

Very convenient and fast service

Bought washer and dryer at this location. Sales person at appliance did not advise that the machine do not come with hoses and stacking kit required for stackable units. I inquired multiple times what I need to ensure smooth installation process. Delivery service used - Home Delivery America - was the worst service imaginable. After waiting for a month, they missed the time frame by which delivery was to be made and had to reschedule - after being advised multiple times. When it finally arrived, they would not install because the stacking kit and hoses were not included. I ended up just receiving both units and had to pay someone else to install it. So much for free installation. Lowes had the stacking kit readily available. When I tried to return the stacking kit I had to buy online from Home Depot, they could not find the info on their system. It looks like a great disconnect between what they sell on line and what is on record at their stores. How can one sell a stacking unit and not have the accessories to support it available? After waiting an hour whereby none of their sales rep could figure out what to do, I had to settle for a store card. Not a large amount but the incompetence of people at this branch is just beyond infuriating. Do not shop here.