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Reviews to The Home Depot
Jen K
Reviewed February 17, 2016 22:05
- Very Good #50263
Staff is usually helpful. Decent selection. Overall a positive experience.
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Bigger than the Hackensack location. Good selection
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Love this place. Great prices on batteries fyi. Have just about everything you'd need. Good equipment and truck rentals as well.
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This store is what gives home depot customer service its bad reputation. no store associate offers help, you have to track someone down and ask. When you do you get attitude in return indicating a complete unwillingness to help customers or take any responsibility for products. Try to call? Forget that, long wait times then you get forwarded to a phone that no one will answer or a voice mail box that is full. Even on the phone no one will take any responsibility. This is not a one off experience, has happened to me several times.
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Worst home depot I've ever been! Came here a few times to get the simplest thing like a 1" plastic starp, they don't have it. Everything is so disorganized and confusing. For the plumbing section is terrible, never have anything in stock. Used/returned valves I bought and were damaged already.
Layout for parking is bad too.
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