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Reviews to The Home Depot
3.5% sales tax. Standard home depot layout. Large selection. Fast customer service
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Very poor customer service! I encourage anyone who wants to shop at Home Depo take the extra trip to another store in the area. You will be very disappointed with the help service in North Bergen. They're online inventory is not correct and when you try to get your money back they give you store credit! Non transferable to a Gift card. Manager shrugs his shoulder and said "there is nothing we can do".Plus they charge get some fee. It's total bullshit!!!
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It was very good I find if you see there name tag and call them by there name they tend to be much more helpful never had a bad experience at the Salem ma Home Depot.
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Well...they just fired me for not use a seat belt,ok safety first.but working for them for almost two years i didn't see nothing positive in this store they keep hiring new people without experience and they so in need of associates on the floor that they not even bother in sent them to take the training that they suppose to take to have a little of knowledge in the department.i was one of the few associate that took the time to take the online training plus my past experience so that way i think that i offer a good customer service in every shift i have.
But the reality in this store is that they really don't care about customers, store appearance much less in the associates the management is horrible merchandise dirty, filty or with bird poop...i don't thik that a customer will like a product in those conditions,don't matter they not even clean it so if you stop one day in this store don't be surprised feel free to walk a few steps to lowes(right next to them) and u will feel the difference good customer service spotless aisles and the good feeling of buy what you really need.
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The ABSOLUTE WORST Home Depot there is. I've given them numerous opportunities to get it right and after 50 orders, I have given up. Store managers are clueless, employees have no idea on procedures nor on products. Home Depot franchise needs to come in and really take a deep look at how this location operates because this is awful. With a Lowe's right next door (they share the parking lot) you would think they would be on their A game.
I'm truly disappointed in this location and don't suggest people wasting their time on this location. Go to the Lowe's next door where your business is valued, customer service is amazing and the employees are trained and know where the products are and try to assist you to the fullest. You get attention, you get service and most important, there is CUSTOMER SERVICE!!!!
Home Depot, you should be ashamed of yourselves! This location is a poor reflection of the Home Depot franchise.
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