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Reviews to Lowe's Home Improvement
I really wish the Blue shirts were more knowledgable
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The worst customer service experience I've ever had. Scheduled delivery for an appliance, only to call on the day and be told by the *delivery manager* that the date had mysteriously changed. The *delivery manager* was clueless why that happened.
Run far away from this store. To Home Depot next door or Best Buy or something. Anything BUT here. Never again.
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Hate this store!!!! Always has the worst customer service. Never helpful, seems like they hate their customers. Just very nasty demeanor. Never will I shop at this location again. Went to Home Depot and had a wonderful experience.
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sal p
Reviewed February 25, 2015 16:34
- Terrible #60666
THE WORST CUSTOMER SERVICE EVER BOTH AT THE STORE LEVEL AND AT THE CORPORATE LEVEL!!! We purchased a snow machine which never worked from day one. The store wanted $300.00 to fix it while it was covered under a manufacturer's warranty. The store manager never called us back and all the corporate office did was transferred our calls to a different Lowes in another city. We are now out $1,700.00 - don't do business with them, please!!
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Jessie, Joe, Xavier, Jimmy are knowledgeable and help save me time and money. I never owned tools until this year of renovating my home and furniture. I'm amazed how most of the work was relaxing bc the service techs cared about my safety and comprehension in developing each skill I needed. Excellent Service
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