This was the worst ever salon experience my eight year old son has had!
Apparently a newly trained / apprentice was given charge of my son's lovely locks. She was painfully slow and even after my explicit instructions to the kind of style I wanted, she made three unsuccessful attempts and didn't even get close. My son steadily kept slouching down the chair, tired of trying to accommodate to her pace and was in tears after forty minutes of the "stylist's" groping with his hair. What was worse - none of the other senior staff around came to his rescue till I gently expressed my desire to abandon the hair cut - and even then all I got was a frown as if I was wasting there time. The lady who took over showed no empathy at all to my son's tears and all he got was a firm "what's wrong" from her!! Let alone a child, this experience would have tested the endurance of an adult. I would challenge any of the Supercuts staff to put their own child through this predicament.
I gave this one star since my daughter got a decent cut.
Overall - rude and in considerate staff with no sense whatsoever of dealing with kids and making clients feel worthless.
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