Staples

The store was very nice and the salespeople were very pleasant and helpful
It seemed everyone was helping or getting info for the customers that were asking questions.
But like always there is always a customer that cannot wait and can get nasty with the help thats
too bad BUT the help I received from Joseph was very good. I will shop there again.
(The help in the Central Ave location also were helpful.) Staples is doing a good job.
It looks like they are getting better and better...

The store manager, associates, and print center went out of their way to assist me when another Staples store in the Bronx provided me with an atrocious customer service experience. Kudos to this store for stepping up to the plate and being kind and professional.

I don't live close at all there are 2 other Staples closer to me but I chose to go to Tuckahoe Road. Every time I go there George is very helpful. He answers all my questions and makes suggestions of the products I need for a great deal. I always leave happy and exactly what I came for!!

Same terrible experience for our organization as well. Managers played hot-potato with the phone when I called in. I was promised a phone call notifying me of the arrival of my deliveries. 6 weeks later I walk into the store to speak with "manager" who tells me the order was probably put back on the shelf-because that is the protocol if owners don't claim it. Managers here sound like laughing hyenas. I assume highschool students are playing office at this store. Akisha Black and managers defer responsibilities and blame their sales associates for not calling "every customer" about their deliveries because there are too many. Another kid-manager directed me to the 1800 number for issues with my delivery, claiming he doesn't have access to the information about my order. Customer support assured me that each store uses the AS400 system, same as customer service, and if they don't know how to access info they are supposed to call the "Help Desk." I will not be purchasing office supplies from Staples anymore. I will take my business to where it is appreciated and valued.

The copy and print center here is a joke. Staff is unhelpful and rude and just seem too busy to actually help their customers. When I asked to have a file from my usb printed and told the clerk it was a one hundred page book she seemed utterly annoyed and said they are too backed up to do that. I was than directed to a copy machine that didn't work... Another time when I tried calling the store to ask a simple question, I was put on hold FOUR times and spoke to FOUR different people and still didn't get a clear answer.