Staples

worst staples ever
horrible customer service
never have any items in stock, and not a single employee cares

getting ready before the maddess of back to school was a breeze here, helped me find everything quick and easy

Im not one to even waste my time writing reviews, however when ever I go to The staples on Rt17 North in E Rutherford I never have a good customer service experience. I've worked in retail over 7 years so I know what to expect as a customer walking into a store. For starters, I have never been greeted going into this store nor have I EVER been asked if I needed help... which the reason for this would most likely be because of that fact that there are NEVER any sales associates on the floor ! I was looking to buy a computer chair and found one for the listen price of $59.99. The tag connected tot he chair I wanted also said the same price. When I approached the counter and cashier I said a friendly "Hello." The woman behind the counter did not even acknowledge my greeting. Instead she asked me if I could read her the skew # on the box so she wouldn't have to walk around the counter and scan the bar code herself....If that's not lazy, I have no idea what is. She proceeded to tell me that the chair price was $89.99 and after tax it would be just under $100. From where the register is, you can see the sign for the sale price of the chair and it CLEARLY said $59.99. I explained this to the woman and she proceeded to ask some one in her walky talky for a price check. The person over the walky talky must have also said the price of the chair was again $89.99. I was really confused because the exact chair I wanted had an attached ticket price of $59.99. Which I explained to this woman. She responded with, "It might be a mail in rebate, I think." I responded with, "You think? you don't even know your own inventory or merchandise promotions?" I proceeded to tell the woman I didn't want it any more and walked out of the store. The ONLY reason why I rated two stars is because the store was relatively clean. But who cares about a clean store if the customer service sucks ? The customer always comes first, in any type of retail business. If you have no customers, you have no business, and I wont be going back to this location.

the manager is very mean and no nice to the customer, strongly suggest DON"T go this store, otherwise you will feel very upset.