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An employee by the name of Ariel was very helpful with questions I had over phone upgrades
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The workers have no knowledge of anything that they are doing don't know the product bunch of con artists. All they want to do is sell and tell what the restocking fee is. This company is to big to have these unknowledgeable workers!
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this store sold me a defective incompatible charger i went into this greedy store and they said i broke it by dropping water on it A TOTAL LIE they also had me waiting for half hour when other customers came after me this JILLIAN SALESPERSON was the worst she was discriminating because of my lack of English do not shop at this store they are crooks
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By far one of the worst companies that is still around! I cancelled my account with Sprint within the 14 day grace period, returned my phones in an a timely manner even paid a restocking fee! These geniuses never sent the proof to corporate! I received numbers collection letter for over $1000 for them. The same store manager I spoke to about the problem who would "take care of it" acted as if he had amnesia and didn't recall. Moral of the story do not do business with this company yet alone this store! I rather pay $500 a month with Verizon before I settle for Sprint and their unprofessional ways!
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I went to the Sprint Store next to Kohl's today because I was in the area and needed updates on my phone. I'd read the poor reviews, and was not expecting much. But, wow! These reviews must be old. They are under new management. Yousef stepped up to help me and the next thing I knew, my phone was updated. Thank you everyone! This Sprint store rocked!
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