Sprint Store

Never had an issue, every one was professional. Now when my child broke his phone and I was irate and rude, all I can say is you get what you give!!!!

has to be the worst customer service. They need to replace entire staff and hire go getters that actually want to make sales

Horrible service. On my way to store today. I was undecided as I always have a negative experience.
And I was absolutely right. I should have followed my inner voice. I shared my concern with them of my experience both previous and current and he just didn't care.

Absolutely rude, told me I couldn't open a line under my joined account , then I went to another corp store and was able to do it in 10 minutes. I guess I looked really young so they assumed I was like 16. I asked the guy at the rt 4 store why they couldn't do it and he said just because, not once looked up my account information nothing.

Months later I decided to give them a try and go back to the store to replace one of my chargers. I walked in and not one person greeted me, said hello or even looked my way. I was so angry but still remained calm. I sat there for 15 minutes waiting and still no one even looked my way !!!!!!!!!!!!!!!! I left and slammed the door. I was about to pull off and then I realized I needed to say something to them because the way they treated me was so rude !!!! So I went inside went up an associate and explained to them how rude it was and also explained to them that I own two businesses I know how a customer should be greeted. He rolled his eyes and mocked me and it literally look everything out of me not to sware and really go off. I remained calm and went to the next store by the Bergen mall and they was so welcoming, I was greeted at the door even when the associates were busy. Just a "hello, welcome to sprint, I will be with you shortly" will changed my whole attitude !!!

In conclusion , this location is very rude and do not go unless you are prepared to walk out with an attitude

I use this Store the most. I deal with the corporate store because I can pay my bills there without being charged a fee. Overall service is pretty good sometimes you get a jerk, but overall service is pretty good. I was using Sprint's Hotspot for my internet service for a few years, recently over the last year I found the speed of their internet to be very poor, and they put limitations on it,: 5 gigabytes for $49 a month, I dare not watch a Netflix show, I would end up getting charged through the nose . I complained in the store and over the phone for over a year finally I just gave up and switched to Clear Internet, which provided me with unlimited service & pretty good speeds for $49 a month. Netflix not a problem at all.:-):-)