I really wanted to like Silk City but unfortunately my experience was very disappointing.
I was promised information about the yarns I ordered several times but never received any. I was sold bad yarn that broke endlessly and was not given a refund. I was overcharged for the order. They charged more to my credit card than I authorized. To make matters worse they refused to acknowledge their mistakes and ignored my messages.
I heard that they have a mixed reputation from industry veterans. I certainly experienced the bad side for myself. I would not recommend Silk City to anyone since there are better yarn suppliers in NY and NJ.
I now work with honest yarn suppliers that treat their customers with respect. Save yourself time, money and frustration by avoiding this place.
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