Shell

Rented a u-haul van which was fine. But some advice for this branch:

- Don't reneg on the 100% guaranteed box buy back deal.
- Do not tell your customer that they can't use the van for the remainder of their 24 hour rental because you already closed the account.
- Do not strand your customer at midnight with a load of boxes and no transport.
- Do not continually condescend to your customer, and repeatedly call them "puppy".
- Do not add caveats like this u-haul branch can buy back boxes ONLY if the customer buys them with cash and not credit card.

Standard gas station.

The Worst! These guys screwed me with my pants on. Although they have a sign advertising brake repairs for 99.95 a job that should have cost $200 cost $440. They left me sitting and waiting for three hours while I could see my car in the lift not being worked on and then had the nerve to charge for labor. Labor by the way is included in the price on the sign and in the price that they originally quoted me.