My dog who is 10 pounds bit the groomer while they where typing to put him in the bathtub and they called my nephew and told him to pick the dog up,when I got home and was informed I called Shampooch and was talking to one of the employees who was INSANLEY nasty on the phone, she was screaming and whenever I asked her a question got really defensive and before I could finish my statement hung up,I Alert that I have taken my dog there more then 3 times before and have never had this problem before, It was extremely rude for a place that's supposed to be very comftarmble because you are after all leaving your dog there,will not be going there again& I hope that the rude woman on the phone receives her consequences,what a disappointment!!
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